1,I need a CNC router,can you give me some suggestions?
A,Sure,we will give suggestions of the most suitable machine,Before that,we need to know some information,such as effective processing area,materials,etc.,to getermine the main parameters. in addition,Our machines can be customized according to buyers’ request.
2,Which kind of materials can be processed on this machine?
A:Wood,mdf,stone,acrylic,glass,plastic,foam,aluminium,copper,and almost all kinds of non-steel materials.We have free training online. If there is big trouble with your machine in the warranty time, we can repair it.
3,Are you a factory or trading company?
A:We are the manufacturer and we have 15 years factory experience.As only the machine made by ourself,the quality can be tursted,and the most important thing is that we can do better after-sales service.We know how to fix the problem of every part easliy,so welcome to visit to our factory.
4,How should i pay for my order?
A:You need to pay 30% as prepayment at first,then we will start to make production.When the machine is completed,we will send pictures or videos to you,and then you need to pay the balance.We will ship the machine to you after we receive your full payment.
5,How long is the delivery time?
A:For standard machines,it will be 1-3 days;For non-standard machines and customized machines according to client' specific requirements,it will be 10 to 15 days.