1. Can I get a sample before mass production?A: Of course, The normal produce progress is that we will make the pre-production sample for your quality evaluation. The mass production will be started after we get your confirmation on this sample.
2. Is the sample charge can be refundable?
A: Yes, normally the sample charge can be refundable when you confirm the mass production, but for the specific situation please contact the salesperson who follows up with your order.
3. What’s the production lead time?
A: For big orders, the product's lead time is 15-35 days after receiving the payment.
4. How Can I order?
A: You can directly place an order through our store, tell us the model No. of the products you like, then we will send you the quotation or the PI for confirmation.
5.What's the guarantee of product quality?
A: We have experienced and skilled laborers and QC teams. Please don't worry about it.
6. Can I get discounts?
A: Yes, for big orders and frequent customers, we'll give reasonable discounts.
7. Can I get a refund if I receive my order in special conditions?
A: Yes. You can return the item in the same condition as you received it with the original box and/or packaging intact, must be returned in the original sealed packaging. The refund will be made via the same payment method of your previous purchase.
8. What is the shipping method?
-It could be shipped by sea,by air or by express(EMS, UPS, DHL, TNT, FEDEX and etc). Please confirm with us before placing orders.
9.How do you make our business long-term and good relationship?
-1. We keep good quality and competitive price to ensure our customers benefit ;
-2. We respect every customer as our friend and we sincerely do business and make friends with them,no matter
where they come from.